Our Mission & Values
A family run destination for all. We are passionate about plants, people and the planet. Growing ideas through an inspiring, personal and enjoyable retail experience.
Family
- The Old Railway Line family is a passionate team, all working towards the same mission and values.
- A family run, independent business creating a retail space to promote well-being.
- Supporting our team to succeed & achieve their goals.
- We see our customers as our extended family, who play an integral part in our growth & success.
Community
- To be an integral part of our local community.
- Supporting local groups & schools with projects.
- Raising money for local & national charities.
- We promote mutual support with other local businesses.
Sustainability
- We are passionate and proactive in reducing our impact on the environment.
- We love to promote the benefits of gardening on the planet.
- We consider environmental factors when choosing suppliers, products and planning future projects.
Passionate
- We are passionate about plants, gardening & excellent customer service.
- We enjoy creating a 'wow' experience that inspires our customers.
- We love horticulture & collaborate with other Garden Centres and industry groups to enhance our customer experience.
Knowledgeable
- We love to share information about plants, gardening and all products we stock.
- We invest in training our team to be experts.
- We encourage team members to pass on knowledge and experience to others.
- We are known for our helpful, experienced team who are always happy to offer help and advice.